[PHOTOS]: NCC, Ghana’s NCA strengthen ties in landmark 2-Day regulatory benchmarking visit

Last week, the Nigerian Communications Commission (NCC) embarked on a productive two-day benchmarking visit to Ghana’s National Communications Authority (NCA), marking a significant step in regional regulatory collaboration. 

The visit saw both telecom regulators exchanging valuable insights on critical regulatory areas, including Quality of Service (QoS) monitoring, telecom infrastructure protection, consumer protection best practices, and cybersecurity.

During the visit, the NCC delegation led by their Executive Vice Chairman Dr. Aminu Maida, toured the NCA’s state-of-the-art Communications Monitoring Centre (CMC), which facilitates near real-time monitoring of QoS performance across Ghana through its advanced Network Monitoring System. 

The delegation also explored the NCA’s Common Platform, a sophisticated system designed to track the financial performance of licensed telecom operators.

Both regulatory bodies delivered comprehensive presentations showcasing their achievements over the past decade. The NCC highlighted key milestones such as the successful implementation of the National Identification Number (NIN)-SIM linkage policy, the rollout of its Incident Reporting Platform, and the development of frameworks for Quality of Service, Consumer Satisfaction, and Compliance Indices. 

Other notable initiatives shared included Tariff Simplification efforts and the operationalisation of the Presidential Order designating telecom infrastructure as Critical National Information Infrastructure.

The visit concluded with a mutual reaffirmation of the importance of ongoing knowledge exchange, technical cooperation, and collaborative monitoring to enhance telecommunications operations within Nigeria and Ghana. This partnership promises to strengthen regulatory frameworks and improve service delivery for consumers across both countries.

This landmark visit underscores the commitment of both the NCC and NCA to fostering a robust, secure, and consumer-focused telecommunications environment in West Africa.

Share on Google Plus

About Newsmart