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| Photo shows L-R: Engr. Abraham Oshadami, Executive Commissioner, Technical Services, NCC; Dr. Abubakar Ibrahim Kana, Permanent Secretary, General Services Office, Office of the SGF during the Nigerian Public Service Award and Gala Night at Nicon Luxury Hotel, Abuja on the 23rd June, 2026. |
The Nigerian Communications Commission (NCC) placed third among Federal Government Ministries, Departments, and Agencies (MDAs) in the Bureau of Public Service Reforms’ (BPSR) 2026 Public Service Reforms Performance Assessment.
The ranking followed a thorough evaluation using key reform indicators such as the Self‑Assessment Tool (SAT), Freedom of Information (FOI) compliance, the Fiscal Transparency and Integrity Index, and official website performance metrics.
The Nigerian Investment Promotion Commission (NIPC) and the Nigerian Export Promotion Council (NEPC) took first and second places, respectively.
The BPSR assessment recognizes MDAs that have shown notable progress in implementing public service reforms and improving service delivery.
In addition to institutional awards, 20 individuals from federal, state, and local governments received distinguished public service excellence and leadership awards for outstanding performance.
Among the honorees were the Head of the Civil Service of the Federation, Mrs. Didi Walson‑Jack, and the Senior Special Assistant to the President on Sustainable Development Goals, Mrs. Adejoke Adefulire.
At the awards ceremony in Abuja on Tuesday, Executive Commissioner, Technical Services, Engr. Abraham Oshadami represented the Executive Vice Chairman/Chief Executive Officer of the NCC, Dr. Aminu Maida.
Oshadami thanked the BPSR for maintaining the annual assessment, praising the framework for driving continuous improvement across the public service.
“First; on behalf of all awardees, and second, on behalf of the Board, Management, and staff of the Nigerian Communications Commission, we thank the Bureau for these recognitions. For us at NCC, this recognition acknowledges our ongoing reform efforts and underscores the need to sustain them,” he stated.
He stated that the BPSR recognition served as a motivation for MDAs to strengthen their commitment to service delivery, noting that, for the NCC, the award also served as an affirmation that its reforms aimed at improving transparency and accountability in the sector were yielding greater public acceptance and positive recognition.
“For our telecommunications consumers, this recognition reflects ongoing efforts to strengthen service quality, transparency, and responsiveness across the sector. The assessment outcome also reinforces the importance of maintaining standards that support improved customer experience and greater confidence in telecom services nationwide,” he said.
Oshadami reaffirmed the Commission’s dedication to using regulatory tools and fresh, innovative approaches to drive measurable gains in service quality and consumer protection across Nigeria’s telecommunications sector.
Over the past two years, the NCC has rolled out major reforms to strengthen transparency and accountability. The rollout includes the National Coverage Map, which delivers near real‑time data on operators’ network availability and performance nationwide, and Quarterly Network Performance Reports that give detailed, countrywide assessments of network quality.
Mobile Network Operators have been instructed to present their tariffs in simpler, consumer‑friendly formats. Operators must also follow updated Corporate Governance Guidelines that require stronger accountability and improved operational standards.
The Commission has prioritized proactively publishing clear, comprehensive, and timely industry data to keep the public informed and bolster sector accountability.
BPSR Director‑General Dasuki Arabi praised all participating MDAs, especially the top performers in the 2026 assessment, for advancing transparency, accountability, and open governance, values he said align with established public service standards.
“This annual event, which begins with a public lecture and concludes with an award ceremony, marks the commemoration of the United Nations Public Service Day. It also highlights the role of the Nigeria Public Service Lecture Series and Awards as a platform for recognising MDAs that have demonstrated strong performance in reform implementation and service delivery,” he said.
The NCC was ranked the second-best-performing Federal Government agency in the 2025 website performance assessment by the BPSR. This year’s evaluation was an expanded one, touching not only on official website performance metrics, but also on other parameters such as SAT, FOI Compliance Score, Fiscal Transparency and Integrity Index.
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