A series of cable cuts along the major undersea cables on the West African Coast have led to equipment faults, affecting data and fixed telecom services in various countries in West Africa such as Nigeria, Ghana, Senegal, and Cote d'Ivoire.
The incidents, which took place in Cote d'Ivoire and Senegal, have also caused disruptions in Portugal, as reported in a press release by Reuben Muoka, the Director of Public Affairs at the Nigerian Communications Commission (NCC).
Cable companies – West African Cable System (WACS) and African Coast to Europe (ACE) in the West Coast route from Europe have experienced faults while SAT3 and MainOne have downtime, the press release added.
Similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway (EIG), Asia-Africa-Europe 1 (AAE1), are said to have been cut at some point around the Red Sea, resulting in degradation of services across on these routes.
“In Nigeria and other West African countries, Internet access and speed have experienced disruptions in the networks of service providers in the affected countries,” Muoka explained in the statement.
He however disclosed that operators of these cables have commenced repairs already, and services are gradually being restored.
“They have promised to work round the clock to ensure that services are restored to the affected countries within the shortest possible time,” Muoka assured, stressing that “it is important to bring this information to the knowledge of corporate and individual consumers on these services.”
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