The Nigerian Communications Commission (NCC) has secured a spot among the top three Ministries, Departments, and Agencies (MDAs) for the best website performance in 2025, as announced by the Bureau of Public Service Reforms (BPSR).
This accolade arrives just three weeks after the telecom regulator earned a top-five ranking from the Presidential Enabling Business Environment Council (PEBEC) as one of Nigeria’s best-performing federal agencies. It underscores NCC’s steadfast investment in technology to deliver seamless services.
In BPSR’s 2024/2025 scorecard, which evaluated websites from 235 MDAs, NCC took second place behind Galaxy Backbone Limited, with the Nigeria Export Promotion Council (NEPC) in third.
The assessment used 14 criteria, including .gov.ng domain compliance, aesthetics, content relevance to mandates, structure, device responsiveness, security, load times, navigation ease, uptime, functionality, interactivity, accessibility, and capacity building.
The rankings were unveiled at the Federal Ministry of Finance Auditorium in Abuja on December 22, 2025, with awards presented at BPSR’s office the next day. This honor aligns with Nigeria’s National e-Government Masterplan, highlighting NCC’s world-class website that boosts citizen services.
Abraham Oshadami, NCC’s Executive Commissioner for Technical Services, accepted the award on behalf of Executive Vice Chairman Dr. Aminu Maida. He thanked BPSR, calling it “vital encouragement to excel as a public service leader - using digital platforms like our website to serve stakeholders and advance the Federal Government’s Ease of Doing Business agenda.”
BPSR Director-General Mr. Dasuki Arabi praised the top three agencies for their proactive efforts in building compliant, high-performing websites that drive efficient government service delivery.
According to the DG, the 2024/2025 MDA’s websites’ ranking represents a collective effort of federal public institutions in Nigeria to be transparent, accountable and open in governance, as well as a confirmation to align with global best practices in service delivery to the citizens.
Developed about six years ago, Arabi said as a result of the annual ranking, more public institutions have indicated readiness to embrace reforms, and align with the policy direction of the current administration’s Renewed Hope agenda on improve governance for effective service delivery, as introduced by His Excellency President Bola Ahmed Tinubu.
“The ideals of harnessing and deploying technological tools for service delivery has become imperative following the COVID pandemic, and distortions of socio-economic system of nations, culminating in the evolution of competitiveness, cost effectiveness, and agile governance.
“As engine room of governance, it behoves on us in the public service to perform our statutory duties and we must put in place technological innovations and standardized websites to operate services as well as deliver service needs to citizens,” he said.
The Scorecard exercise, he said, is part of the BPSR reform broader function of conducting research on reform implementation efforts and presenting ‘best practice’ models to the entire Public Service, and to among others, improve access to government information, facilitate seamless financial transaction, eliminate corruption and cyber theft, as well as facilitate access to government services.
Speaking on the rigorous nature of the exercise that produced the top three winners, the DG said “in the past few weeks members of the Scorecard Jury drawn from inter-Ministerial Agencies, had worked tirelessly to mill websites of selected MDAs through a rigorous process of enduring criteria for the ranking and the outcome had also passed through a quality assurance mechanism to validate the outcome.”
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